You can view our COOKIE POLICY at this link.

Data controller 
TICOPTER s.r.l.
Loc. Piana, 55
12060 Verduno (CN) – Italia
P. IVA 03809380045
Indirizzo email del Titolare: info@ticopter.it

Types of Data Collected
Among the Personal Data collected by this Application, either independently or through third parties, are: Cookies; Usage Data; email.
Complete details on each type of data collected are provided in the dedicated sections of this Privacy Policy or through specific information texts displayed prior to data collection.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.
Unless otherwise specified, all Data requested by this Application is mandatory. If the User refuses to provide it, this Application may be unable to provide the Service. In cases where this Application indicates certain Data as optional, Users are free not to provide such Data, without affecting the availability or operation of the Service.
Users who have any doubts about which Data is mandatory are encouraged to contact the Data Controller.
The use of Cookies—or other tracking tools—by this Application or by third-party service providers used by this Application, unless otherwise specified, aims to provide the Service requested by the User, in addition to the purposes described in this document and in the Cookie Policy, if available.
The User is responsible for Personal Data of third parties obtained, published, or shared through this Application and warrants that they have the right to provide or disclose it, releasing the Data Controller from any liability toward third parties.
Methods and Location of Data Processing
Processing Methods
The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Processing is carried out using IT and/or telematic tools, with organizational methods and procedures strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects involved in the organization of this Application (administrative, commercial, marketing, legal staff, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) may have access to the Data, and may be appointed, if necessary, as Data Processors by the Data Controller. The updated list of Data Processors can always be requested from the Data Controller.

Legal Basis for Processing
The Data Controller processes Personal Data relating to the User if one of the following conditions applies:
· The User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the User’s consent or another of the legal bases specified below, until the User objects (“opt-out”) to such processing. However, this does not apply when the processing of Personal Data is governed by European data protection legislation;
· The processing is necessary for the performance of a contract with the User and/or for pre-contractual measures;
· The processing is necessary to comply with a legal obligation to which the Data Controller is subject;
· The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller;
· The processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or by third parties.
It is always possible to request that the Data Controller clarify the specific legal basis for each processing activity and, in particular, to specify whether the processing is based on law, provided for by a contract, or necessary to enter into a contract.

Location
Data is processed at the operational offices of the Data Controller and at any other locations where the parties involved in the processing are situated. For more information, contact the Data Controller.
The User's Personal Data may be transferred to a country different from the one in which the User is located. For further information on the location of processing, the User can refer to the section regarding details on the processing of Personal Data.
The User has the right to obtain information regarding the legal basis for transferring Data outside the European Union or to an international organization governed by public international law or composed of two or more countries, such as the UN, as well as information on the security measures adopted by the Data Controller to protect the Data.

The User can verify whether any of the transfers described above take place by examining the section of this document regarding the details of Personal Data processing or by requesting information from the Data Controller using the contact details provided at the beginning.
Retention Period
Data is processed and stored for the time required to achieve the purposes for which it was collected.
Therefore:
· Personal Data collected for purposes related to the execution of a contract between the Data Controller and the User will be retained until the contract has been fully performed.
· Personal Data collected for purposes related to the legitimate interests of the Data Controller will be retained until such interests have been satisfied. The User can obtain further information regarding the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
When processing is based on the User’s consent, the Data Controller may retain Personal Data longer until such consent is revoked. Additionally, the Data Controller may be required to retain Personal Data for a longer period to comply with a legal obligation or by order of an authority.

At the end of the retention period, Personal Data will be deleted. Therefore, once this period expires, the rights of access, deletion, rectification, and data portability can no longer be exercised.
Purpose of Processing Collected Data
User Data is collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of Users or third parties), detect any malicious or fraudulent activities, as well as for the following purposes: Statistics, User Database Management, Contact Management and Message Sending, Support and Contact Request Management, Interaction with Social Networks and External Platforms, and Heat Mapping and Session Recording.
For detailed information on the purposes of processing and the Personal Data processed for each purpose, the User can refer to the section “Details on the Processing of Personal Data.”

User Rights
Users can exercise certain rights with regard to the Data processed by the Data Controller.
In particular, the User has the right to:
· Revoke consent at any time. The User may withdraw consent previously given for the processing of their Personal Data.
· Object to the processing of their Data. The User may object to the processing of their Data when it is carried out on a legal basis other than consent. Further details on the right to object are provided in the section below.
· Access their Data. The User has the right to obtain information about the Data processed by the Data Controller, specific aspects of the processing, and to receive a copy of the Data processed.
· Verify and request rectification. The User may verify the accuracy of their Data and request its updating or correction.
· Obtain restriction of processing. When certain conditions apply, the User may request the restriction of processing of their Data. In such cases, the Data Controller will not process the Data for any purpose other than storage.
· Obtain deletion or removal of their Personal Data. When certain conditions apply, the User may request the deletion of their Data by the Data Controller.
· Receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used, and machine-readable format and, where technically feasible, to have it transferred without hindrance to another Data Controller. This applies when the Data is processed by automated means and the processing is based on the User’s consent, on a contract to which the User is a party, or on related pre-contractual measures.
· Lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take judicial action.

Details on the Right to Object
When Personal Data is processed in the public interest, in the exercise of official authority vested in the Data Controller, or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.
Users are informed that, where their Data is processed for direct marketing purposes, they may object to the processing without providing any reason. To find out whether the Data Controller processes data for direct marketing purposes, Users can refer to the relevant sections of this document.

How to Exercise Rights
To exercise their rights, Users may submit a request to the contact details of the Data Controller provided in this document. Requests are submitted free of charge and will be processed by the Data Controller as quickly as possible, in any case within one month.

December 22, 2025